ZGL Solutions Privacy Policy

Last Updated: [1st November, 2025]

1. Introduction and Scope

This Privacy Policy explains how ZGL Solutions (“ZGL,” “we,” “us,” or “our”) — a premier trade facilitation and investment advisory company based in Ghana — collects, uses, discloses, and protects your personal data.

This policy applies to all personal information collected through our website, services, and business operations.

2. Information We Collect

Given the nature of our services involving KYC, compliance, and investment advisory, ZGL Solutions collects specific data necessary to meet regulatory and service obligations.

A. Information You Provide Directly

• Contact & Identity Data: Name, job title, company name, address, phone number, and email address — collected via consultation forms, contact requests, and direct emails.

• KYC & Due Diligence Data: For trade facilitation and investment services, this may include passports, company registration documents, financial statements, and beneficial ownership details.

• Correspondence Data: Records of communications with ZGL Solutions, including advice provided, agreements, and support interactions.

B. Information Collected Automatically

• Usage Data: Details on how you interact with our website — including IP address, browser type, pages visited, and duration of visit.

• Cookies & Tracking Technologies: We use cookies and similar tools to enhance site functionality and analyze traffic for continuous improvement.

3. How We Use Your Information

Your personal data is used primarily to fulfill our contractual and legal obligations as a trade and investment facilitation firm.

• Service Delivery: Providing trade facilitation (logistics, documentation) and investment advisory (joint ventures, land acquisition).

• Compliance & Security: Meeting KYC and due diligence standards mandated by Ghanaian and international financial regulations.

• Communication: Responding to inquiries, sending service updates, and sharing AfCFTA trade opportunities.

• Business Development: Analyzing market trends and enhancing services such as Import Market Penetration and Export Facilitation.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Contract: To fulfill our obligations under a service agreement with you.

• Legal Obligation: To comply with national or international regulations (e.g., AML, FDA/GSA requirements).

• Legitimate Interests: For operational and service improvement purposes, balanced against your privacy rights.

• Consent: Where required by law, we obtain explicit consent before processing specific categories of data.

5. Disclosure and Sharing of Information

Your data is shared only when necessary to provide our services or meet compliance requirements.

• Service Providers: Trusted third parties (logistics, legal, IT) assisting ZGL in service delivery.

• Regulatory Bodies: Government agencies, regulators (e.g., GSA, GIPC), or law enforcement where required by law.

• Global Partners: When facilitating international transactions, limited data may be shared with verified global suppliers, buyers, or investors.

6. Data Security and International Transfers

Security: We employ robust technical and organizational safeguards to prevent unauthorized access, alteration, or disclosure of your data.

International Transfers: Your data may be transferred and processed outside Ghana (e.g., within Africa, Europe, or America). ZGL ensures all transfers comply with applicable laws and are protected by appropriate safeguards.

7. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Objection: Object to the processing of your data under certain conditions.

• Erasure (Right to Be Forgotten): Request deletion of your data, subject to legal and regulatory retention obligations (especially concerning KYC data).

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

ZGL Solutions
📍 Achimota Gulf Estate Back Rd, Accra, Ghana
📞 +233 [+233 266 133 630 / +233 530 559 429]
📧 [zglsolutions@gmail.com]

ZGL Solutions – Bridging Borders, Building Trust.